Showing posts with label orders. Show all posts
Showing posts with label orders. Show all posts

Monday, 21 November 2016

It's the most wonderful....

...time of the year. And it's almost here!! ....

 ...time to update you on this years Sugar Moon Brownies Christmas ordering & delivery details!!
 Curl up with a mug of tea...or a big glass of red.... by a roaring fire...and read on..
 PLEASE, PLEASE be aware that the post is incredibly busy throughout the whole of December - I know that sounds obvious, but packages that usually arrive next day can often be 4-5 days at this time of year. IF YOU NEED THE BROWNIES TO BE THERE ON A CERTAIN DAY...or even just WANT them to be...PLEASE consider using our 'Guaranteed Date' post option. Yes, it does cost more this way. But we don't make any money from it at all...we just pass on the actual cost. And it's the ONLY WAY to make sure that the brownies are where you want them when you need them to be! You can select this option when you check out - just click on the drop down and select the delivery date you'd like and the postage will be added on automatically. We HATE anyone to be disappointed and we'll do our very best to get the brownies to you or your recipient as quickly as we can - but we need your help to do this!!

 For Christmas delivery : LAST ORDERS ARE AT 10AM on MONDAY 19th DECEMBER. All orders will then be baked and sent out in time for Christmas. Don't forget to include a gift message for your lucky recipient!
 Throughout December - if your order is NOT for Christmas, then PLEASE DO LET US KNOW by emailing or leaving a note to us in the gift message box. Otherwise your brownies will be packaged in festive wrapping which may not be appropriate if they are for a birthday or other occasion! We'll check with you anyway in our acknowledgement email, but the more information you can give us the better!
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I hope that all makes sense - if you have any more questions or anything at all, then please do let us know. You can email us at : hello@sugarmoonbrownies.co.uk 
You can find us on Facebook HERE 
& we are on Twitter @SugarMoonUK & Instagram @SugarMoonBrownies ....

We'll be in touch again just before Christmas with a festive recipe...until then, thanks so much for your great support & have a great few weeks (we'll be in the kitchen if you need us!!)

Wednesday, 25 November 2015

Christmas at Sugar Moon...

 So...four weeks to go! How are YOU doing? Here at Sugar Moon, our Christmas preparations are in full swing...and we wanted to post the ordering arrangements for December and the holiday period so that everything runs as smoothly as possible!
so....THE CUT-OFF TIME FOR ORDERING BROWNIES FOR CHRISTMAS IS 12 NOON ON FRIDAY 18TH DECEMBER! All brownies will then be baked and sent USING ROYAL MAIL'S 'FIRST CLASS SIGNED FOR' SERVICE on MONDAY 21ST DECEMBER (this is the last day for First Class post).
 Brownies have a good shelf-life of at least a week to ten days (full storage and ingredients lists are enclosed with each order) so they will be fine throughout the important days! They also freeze brilliantly for up to a month.
 You can ORDER at ANYTIME that's convenient for you from now on....just please DROP US AN EMAIL to hello@sugarmoonbrownies.co.uk to let us know that the order is for CHRISTMAS and we will HOLD IT BACK until the right time! Equally, if you'd like your brownies sent for another occasion (or just for you!) and they are NOT FOR CHRISTMAS, then please let us know that too!
If you have any questions, requests or specific instructions then please DO ASK!! You can leave a comment on this post....or email us....or tweet us(@SugarMoonUK)...or use our Facebook page (www.facebook.com/sugarmoonbrownies) whichever you prefer! We are here to help at any time! If you would like to order a mix of flavours then the TASTER MENU box is the best option. YOU CAN REQUEST THAT SPECIFIC FLAVOURS BE INCLUDED OR OMITTED!! Again, just let us know...

After 18th December, the WEBSITE WILL BE UNAVAILABLE FOR ORDERS until 14TH JANUARY 2016...as the site is having a little facelift and essential maintenance and updates will be carried out.

We'd like to wish ALL our wonderful customers and friends a really fabulous holiday season and everything good for the New Year! Thank you for your support throughout 2015...and we hope to bring you much more chocolate happiness in 2016! xx